Last updated May 11, 2016
Welcome to Capcom USA!
OUR PRIVACY COMMITMENT
Q2. What types of information do we collect about you?
Q3. How is your information used and shared?
Q4. What are your California Privacy Rights?
Q5. What kinds of security measures do we take to safeguard your personally identifiable information?
Q6. How can you update your personal information and profile?
Q9. How is information treated when it is collected from non-US residents?
With the exception of your Internet Protocol address ("IP address"), we do not require personal information to access our website. However, if you prefer not to disclose personal information, you will not be able to enjoy certain features of our website. Personal information is information that can be used to directly identify and contact you.
These Websites and Children
We do not knowingly collect personal information from users under the age of 13 ("Child" or "Children"). We take Children's privacy seriously and encourage parents to play an active role in their Children's online experience at all times.
If Capcom learns that a Child's personally identifiable information has been collected, we will delete the account. If parents believe that we have unintentionally collected their Child's personal information, they should contact us to request the deletion of the information.
185 Berry Street, Suite 1200
San Francisco, CA 94107
Personal Information You Provide to Us
All of the personal information we receive comes directly from our guests. To offer our guests certain features on our websites, we collect several types of personal information. We collect personal information from our guests to:
Typically, this information includes:
Digital River, Inc.
ATTN: Privacy Department
10380 Bren Road West
Minnetonka, MN 55343
Non-Personal Information You Provide to Us
Additionally, we may also collect other types of non-personal information (known as demographic information) such as your age or date of birth, gender, hobbies, occupation, marital status, platform preferences, and other game ownership information. This demographic information may be combined with your personal information.
Information Collected Through Social Networking Sites
You can also engage with our websites on or through third-party social networking websites, such as Facebook and Twitter, or other third-party social media plug-ins and applications. When you engage with our websites on or through third-party social networking websites, plug-ins and applications, you may allow us to have access to certain information from your social media profile (e.g., name, e-mail address, photo, gender, birthday, location, your list of friends, people you follow and/or who follow you, the posts or the "likes" you make) to deliver content or as part of the operation of the application. We may also obtain non-personally identifiable information (e.g., content viewed, game performance, high scores, and information about advertisements within the content you have been shown or may have clicked on) from your interaction with our websites.
When you provide information from your social media account, it can help enable us to do things like:
Information Collected Through Technology
We collect information through technology to make our websites more interesting and useful to you. For example, when you come to one of our websites, we collect your IP address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet Service Provider), your company, or your university. At times, we use IP addresses to collect information regarding the frequency with which our guests visit various parts of our websites.
When visiting Capcom's websites, the third-party cookies that may be present include, but are not limited to those listed in the chart below.
|Cookie name||Source||Expiry||Purpose||How to block|
|_utma||Google Analytics||2 years from set/update||These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||You may visit https://tools.google.com/dlpage/gaoptout?hl=en-GB to block these cookies. Alternatively, you can change your browser settings to accept or refuse these cookies as mentioned below.|
|_utmb||Google Analytics||30 minutes from set/update|
|_utmc||Google Analytics||Upon the browser closing|
|_utmv||Google Analytics||2 years from the visitor's last visit|
|_utmz||Google Analytics||6 months from set/update|
|YouTube (Google)||Cookies are used to deliver content on this website using YouTube (Google). Data collected by Google may also be used for other purposes, including advertising.||You can find out more about Google's privacy practices and the cookies that it uses via YouTube here (http://www.google.com/intl/en/policies/privacy/). You can also change your browser settings to accept or refuse these cookies as mentioned below.|
|Cookies are used to deliver content on this website using Facebook. Data collected by Facebook may also be used for other purposes, including advertising.||You can find out more about Facebook's privacy practices and the cookies that it uses here (https://www.facebook.com/about/privacy/your-info-on-other). You can also change your browser settings to accept or refuse these cookies as mentioned below.|
Whatever the purpose may be, we will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives.
Capcom USA Activities and Updates
Information collected from those who voluntarily submit it to us is used to provide services like newsletter subscriptions, updates on special events, game news, and e-mail announcements of interest to our users.
Forums, Blogs, and Message Boards
If you register for access to our blogs or message boards, we will use your personal information to enable you to view and post messages on the boards. You should understand, however, that community forums, blogs, and message boards are tools that allow you to communicate with members of the online community. So whenever you give out personal information in public areas, that information can be collected and used by people you don't know.
Should you wish to remove content or information after you have posted it, you may do so by logging into your Capcom account and clicking either the "garbage can" or "x" icon located on your post. Alternatively, you may contact us at firstname.lastname@example.org with your request. In addition, Capcom provides all registered users the ability to completely and permanently delete their account information including all comments, blogs, and forum posts. To delete your Capcom-Unity account, please log in and visit this link: http://www.capcom-unity.com/help/remove_user.one. Please note that deleting your profile cannot be reversed.
Please also note that removal of this content or information from public view does not guarantee complete or comprehensive removal. After your removal request has been honored, we may retain copies of the content or information you have previously posted on our servers. We are not required to remove your posted content or information if it has been rendered anonymous or if we are required by law to retain it. Additionally, we do not have control over third parties (e.g., other users) who may have copied or reposted this information.
We may also use your personal information for other purposes such as "Operational Uses." For example, we may use your information to send you administrative communications either about your account with us or about features of our websites.
We occasionally employ other companies to perform services necessary to our internal operations. For example, we have partnered with other companies to personalize our web pages, process credit card transactions, analyze customers' interactions with our websites, and process consumer surveys. We also provide postal addresses to the U.S. Post Office for delivery purposes. While providing their services, these companies may access your personally identifying information. These companies have agreed to securely store and maintain the personal information received from us.
For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (e.g., resumes) may be shared with third parties, depending on the nature of the inquiry.
Purchase or Sale of Businesses
Third Party Use
Our company does not share and has not reserved the right to rent or sell personal or demographic information with third parties for their direct marketing purposes.
Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Websites and Others
We will disclose personal information when we believe in good faith that disclosure is required by law (e.g., court order or subpoena) or to help:
Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. However, as previously stated, we do not share information with third parties for their direct marketing purposes. If you still have inquiries regarding our disclosure policy, please contact us:
185 Berry Street, Suite 1200
San Francisco, CA 94107
The security and confidentiality of your information is extremely important to us. We have technical, administrative and physical security measures in place to protect your personal information from unauthorized access and improper use. We also review our security procedures periodically to consider appropriate new technology and updated methods. But, despite our best efforts, no security measure is ever perfect or impenetrable. Specific security measures we currently implement to prevent unauthorized physical or electronic access to web users' personal and demographic information:
You can access and update the contact information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by e-mailing us at email@example.com. You may update the information in your profile by logging into your account and visiting your account settings.(Back to top)
185 Berry Street, Suite 1200
San Francisco, CA 94107
Any personal information you provide to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you request it.
Capcom is a licensee of the ESRB's Privacy Certified Program. If you believe that we have not properly responded to your inquiry, please contact the ESRB at http://www.esrb.org/privacy/contact.jsp, or:
Attn.: Privacy Certified Program
420 Lexington Avenue, Suite 2024
New York, NY 10170
Personal information collected on our websites may be stored and processed in the United States. By using our websites you consent to any such transfer of information outside of your country. Capcom complies with the U.S.-E.U. Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Capcom has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. To learn more about the Safe Harbor program, and to view Capcom’s certification, please visit http://www.export.gov/safeharbor/.